IT Services
A national Network Operation Center (NOC) provides a proactive network and constant monitoring to manage service interruptions for Internet, voice, and TV usually before you know they happen. To support seniors and staff, the NOC provides 24/7/365 services. IT ServicesTech Concierge
Onsite technology experts resolve technical issues, answer questions, and provide training at your senior living community during regularly scheduled hours. Consider your onsite tech concierge as your technology troubleshooter—ready to assist staff and residents with any technology need. Tech ConciergeInfinity
A customer assurance program for your eCall system that provides a lifetime of care and support. You receive system and software upgrades, ongoing training and expert support to help keep your Ensure family of software and firmware updated. The Infinity program future-proofs all of your Ensure solutions, giving you the confidence that your eCall system will continue to operate at peak capacity today and tomorrow. Infinity
ROUND-THE-CLOCK SUPPORT FOR NETWORK AND SERVICE MONITORING
Flawless IT Support. Seamless Technology Experience.
- Proactive monitoring through 24/7 IT services
- Fully Managed, automatic hardware and software updates
- Services working when you need them
ONSITE TECHNOLOGY EXPERTS TRAINED TO WORK IN SENIOR LIVING
Tech Concierge. Dedicated, highly skilled trained professional working onsite at your community.
- Save staff time and frustration
- Refocus priorities on running the community
- Reinforce resident confidence in technology
ASSURANCE PROGRAM THAT DELIVERS UNLIMITED REPLACEMENTS TO FUTURE-PROOF YOUR SENTRICS INVESTMENT
With Infinity, presented by Sentrics, your senior living community receives an all-inclusive technology system with lifetime care and support.
- Annual system support and software upgrades
- Complete damage protection
- Training and support