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Technology that runs seamlessly

At Sentrics, we specialize in delivering comprehensive IT services and tech support designed specifically for senior living communities.
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Customer support

Managed IT services & tech support for senior living communities

Our managed services help ensure that your residents and staff experience uninterrupted connectivity, robust security, and responsive support—empowering your community to thrive.
Two professionals standing and smiling while viewing a tablet in a room with servers.

IT services

Our nationwide Network Operations Center (NOC), with US-based team members, provides round-the-clock monitoring to preemptively address service interruptions across internet, voice, and TV systems. With our IT managed services, we help ensure that your community’s technology infrastructure operates smoothly, minimizing downtime and enhancing resident satisfaction.

Tech concierge

Our Tech Concierge service places dedicated technology experts within your community to assist with technical issues, provide training, and answer questions. This hands-on approach to tech support for senior living fosters confidence among residents and allows staff to focus on delivering exceptional care. Consider your onsite tech concierge your technology troubleshooter—ready to assist staff and residents with any technology need.​
A caregiver assists a resident using a remote control to operate a smart TV in a comfortable living room setting.
Woman assisting an older man with a wearable medical alert device in a living room setting.

Infinity

The Infinity program offers a comprehensive assurance plan for your life safety solutions, including system and software upgrades, ongoing training, and expert support to help keep your Ensure software up to date. Our commitment to providing reliable senior living technology solutions helps ensure that your community remains equipped with the latest advancements, safeguarding your investment for the future.​

Why Choose Sentrics for Senior Living IT Support?

Flawless IT support

Seamless technology experience.

Specialized expertise

Our focus on senior living technology means we understand the unique challenges and requirements of your community.

Comprehensive solutions

From resident engagement technology to full-scale IT services, we offer integrated solutions that enhance every aspect of senior living.

Reliable, live support.

With 24/7 US-based tech support and proactive monitoring, we help ensure that your systems are always operational.

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Care Intelligence: exceptional service starts with a smarter foundation

Smarter technology, a stronger foundation, and smoother service, that’s the power of the Care Intelligence platform. And it’s why today’s most successful senior living communities are choosing to run on it.

Discover Care Intelligence

Frequently asked questions about managed IT services for senior living

Managed IT services for senior living include US-based, 24/7 monitoring, tech support, system upgrades, and secure connectivity tailored to the needs of senior living communities. These services ensure that both residents and staff can depend on consistent and reliable technology experiences.

Sentrics offers tech support specifically designed for senior living communities and their residents. Our onsite Tech Concierge helps residents and staff with device setup, troubleshooting, and training, ensuring technology enhances, not hinders, daily life.

The Infinity Assurance Program protects your technology investment by offering ongoing software updates, expert training, and ongoing support. It ensures your life safety and entertainment systems are always current and fully supported.
Yes! Whether you’re a small assisted living residence or a large continuing care retirement community, Sentrics’ senior living IT support is flexible and scalable to meet your unique operational needs.

Put our people to work for yours

Reach out to our team to see exactly how Sentrics experts can upgrade the senior living experience for your residents, families, and team.
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