Support is always a priority

We’ve got you, and your technology, covered with expert support.

Client support is paramount at Sentrics. Whenever you need help, simply use the appropriate email (or call us). We’ll reach out promptly.

For urgent matters, please call our main support number at +1 888 988 8210 so we can assist you as quickly as possible.

Ensure, Nurse Call, CompanionOne, Atmos, Stratos, Ciscor OneSource, Devi, Hybrid, BLOC
For community staff that need support ensure360support@sentrics.com
For community staff that need to order new products https://sentrics.com/ensure-ordering/

Resident Support
For residents who need help with TV, phone, or internet service
entertain360support@sentrics.com

Entertain, TV Services Only
For community staff requesting support for TV service issues
tv-service@sentrics.com

Entertain Service Transition
For phone, TV, or internet service adjustments, including service changes, additions, removals, or
transitionsservicetransition@sentrics.com