SERVICES THAT WORK AS HARD AS YOU
Whether it’s deploying and integrating your solution, overseeing its operation, or assisting in problem-solving, our commitment to understanding both our technology and your unique environment ensures that your products remain optimized, up-to-date, and running seamlessly for years to come.
- Staff and residents rely on your networks to be available when they need them
- Technology needs to flex with your processes and workflows
- Sometimes you need more technology expertise to solve a problem
Confidence
Proven project management, certified installers, technical expertise, and experience helping thousands of communities and hospitals run their systems means you can leave the details to us.Optimized
From installers to consultants and technical support, your Sentrics team helps ensure that your Sentrics platform matches your workflows, drives workplace efficiency, and satisfaction for your staff, residents, patients and families.Investment Returned
With decades of experience, we help you turn every penny saved into better care.
MANAGED SERVICES
- IT Services monitor and manage your networks proactively so don’t have to think about them.
- Tech Concierge provides onsite technical support to keep staff efficient and help residents gain confidence in their technical skills.
- The Infinity customer assurance program provides a lifetime of software and firmware upgrades to keep your eCall and life safety solution current.
PROFESSIONAL SERVICES
Our Professional Services teams will delight you the moment you become a valued client. Thorough planning, communication and delivery help ensure that your installation or implementation is on-time, on-budget, and on-target. Robust Training helps your team leverage every feature within our platforms.
TECHNICAL SUPPORT
Sentrics understands the value of standing hand-in-hand with your technology partner. Our decades of industry-leading experience have demonstrated that every senior living community and hospital has to deal with ongoing technical issues. After our system is up and running, we continue to provide daily support as needed. As your partner, we can work together to provide the greatest benefit to your residents, patients, and staff.