IT Services
Our nationwide Network Operations Center (NOC) provides round-the-clock monitoring to preemptively address service interruptions across internet, voice, and TV systems. With our IT managed services, we ensure that your community's technology infrastructure operates smoothly, minimizing downtime and enhancing resident satisfactionTech Concierge
Our Tech Concierge service places dedicated technology experts within your community to assist with technical issues, provide training, and answer questions. This hands-on approach to tech support for senior living fosters confidence among residents and allows staff to focus on delivering exceptional care. Consider your onsite tech concierge as your technology troubleshooter—ready to assist staff and residents with any technology need.Infinity
The Infinity program offers a comprehensive assurance plan for your eCall systems, including system and software upgrades, ongoing training, and expert support to help keep your Ensure software up to date. Our commitment to providing reliable senior living technology solutions ensures that your community remains equipped with the latest advancements, safeguarding your investment for the future.
Why Choose Sentrics for Senior Living IT Support?
Flawless IT Support. Seamless Technology Experience.
- Specialized Expertise: Our focus on senior living technology means we understand the unique challenges and requirements of your community.
- Comprehensive Solutions: From resident engagement technology to full-scale IT services, we offer integrated solutions that enhance every aspect of senior living.
- Reliable Support: With 24/7 tech support and proactive monitoring, we ensure that your systems are always operational.
Senior Living IT & Technology Management Services
Sentrics delivers a full spectrum of senior living technology services through our expertly managed solutions:
- 24/7 Managed Services: Continuous network and service monitoring to prevent downtime and keep your systems running smoothly.
- Tech Support for Communities: Onsite Tech Concierge services that provide hands-on assistance, training, and troubleshooting for residents and staff.
- Senior Living Technology Solutions: From connectivity to engagement platforms, our integrated approach supports every aspect of community life.
- Infinity Assurance Program: A future-proof plan that includes software updates and training to maximize the value of your investment.
With Sentrics, your community benefits from reliable tech support, customized IT services, and scalable solutions built specifically for senior living.
Elevate Your Community with Sentrics
Partner with Sentrics to experience unparalleled IT services and tech support tailored for senior living. Our managed services are designed to enhance resident satisfaction, streamline operations, and future-proof your technology infrastructure.
Frequently Asked Questions About Managed IT Services for Senior Living
What Are Managed IT Services for Senior Living Communities?
Managed IT services for senior living include 24/7 monitoring, tech support, system upgrades, and secure connectivity tailored to the needs of senior living communities. These services ensure that both residents and staff can depend on consistent and reliable technology experiences.
Learn more about Sentrics’ technology solutions for senior living.
How Does Tech Support for Senior Living Work?
Sentrics offers tech support specifically designed for senior living environments. Our onsite Tech Concierge helps residents and staff with device setup, troubleshooting, and training, ensuring technology enhances, not hinders, daily life.
Discover how our Engage360 platform supports resident engagement.
What Is the Benefit of the Infinity Assurance Program?
The Infinity Assurance Program protects your technology investment by offering ongoing software updates, expert training, and ongoing support. It ensures your eCall and engagement systems are always current and fully supported.
Can These Services Be Used for Different Senior Living Communities?
Yes! Whether you’re a small assisted living residence or a large continuing care retirement community (CCRC), Sentrics’ senior living IT support is flexible and scalable to meet your unique operational needs.
Explore our full range of senior living management services above.